Vintage Spacetoys - Disclaimer
TERMS AND CONDITIONS: Our 'T's and C's'
Our Commitment to be Fair
Vintagespacetoys.com is operated by BooGO! Internetdiensten B.V. Our values are FAIRNESS, CARE, HONESTY, ENTHUSIASM, LOYALTY and OUTSTANDING SERVICE and these values guide the spirit of our contract with you. Although our Ts and Cs do not list all the provisions of the Consumer Protection (Distance Selling) Regulations 2000, we are committed to abide by these regulations which you can check out at: . But we want to go further. Instead of offering you 3 days during which you can change your mind, we will give you 7 days from the day you receive your product as long as you return it to us in the original packaging and in a re-saleable condition (with any seals or wrapping unbroken).
This is the topline summary of the agreement we have with you when you place order from us:
1. Thank you for placing your order with Vintagespacetoys.com - we appreciate it.
2. We will send you an email acknowledging your order one hour after you've placed it.
3. Your order is accepted and the contract between us is concluded when the product you ordered is despatched.
4. We will debit the payment from your chosen method of payment at the time we despatch your goods.
5. You may cancel your contract with us for the goods you order at any time up to the end of the 7 days from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. There are some conditions that you should check first which are set out in Contract Details no.4 below.
All the other contractual details are are set out under “T's and C's: The Contract Details”; below.
T's and C's - The Contract Details. Vintagespacetoys.com website is operated by
BooGO! Internetdiensten B.V.
Nieuwe Bosscheweg 75
5017 JL Tilburg
If you have any questions regarding vintagespacetoys.com website please contact us on 0031 135119934, email us at firstname.lastname@example.org or write to us at Customer Services, BooGO! Internetdiensten B.V, Nieuwe Bosscheweg 75, 5017 JL Tilburg. Netherlands.
1.1 The prices payable for goods that you order are as set out in Vintagespacetoys.com website. We try to ensure that all the prices shown on this website are accurate. However, occasionally products are mispriced. Where a product's correct price is lower than the stated price we will issue a refund for the difference and despatch the order in the usual way. Where a product's correct price is higher than the stated price we will inform you of the correct price and give you the opportunity to proceed with the order at the correct price or cancel the order.
1.2 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
1.3 Price and availability information is subject to change without notice.
2.1 Payment can be made by the methods provided for you on Vintagespacetoys.com website and you must be over 18 to make a payment.
2.2 We will debit the payment from your chosen method of payment at the time we dispatch your goods, or pass your order on to a third party for dispatch, as appropriate.
2.3 All prices include VAT (where applicable) at the applicable current NL rate.
3. Acknowledging your order
3.1 Following your confirmation of your order, we will hold your order for at least one hour to give you the opportunity to make last minute changes, and we will send you an email to acknowledge your order. Please note that this email is not a confirmation or acceptance of your order.
3.2 If during processing we discover for any unforeseen reason that we cannot complete order we will cancel the order and email you explaining why (for instance, a stock shortage, inability to obtain payment, or the identification of a pricing, product, or product description fault).
3.3 Your order is accepted and the contract concluded when the product ordered is despatched.
4. Right for you to cancel your contract
4.1 You may cancel your contract with us for the goods you order at any time up to the end of the 7 days from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
4.2 To cancel your contract you must notify us by telephone, email, or in writing.
4.3 If you receive an item that you did not order, please notify us as soon as possible.
4.4 If you have received the goods before you cancel the contract then you must send the goods back to us at your own cost and risk in the original packaging and condition. Our returns address is:
BooGO! Internetdiensten B.V.
Nieuwe Bosscheweg 75
5017 JL Tilburg
Please pack the items so that they will not be damaged in transit. Include a copy of the packing note included in the package we sent to you and a brief note of the reason for return.
4.6 Once you have notified us that you are cancelling your contract, any sum debited by us from your payment card will be re-credited to your account as soon as possible. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
5. Cancellation by us
5.1 We reserve the right to cancel the order if:
we have insufficient stock to deliver the goods you have ordered
we cannot obtain payment
a product, price, or offer description fault has been identified
we do not deliver to your area
5.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.
5.3 We reserve the right to withdraw any products from this website at anytime and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
6. Delivery of goods to you
6.1 Vintagespacetoys.com will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
6.2 Delivery will be made as soon as possible after your order is accepted.
6.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
6.4 Goods for delivery outside the European Union may be subject to import duties, taxes and/or customs charges. These charges are levied once the parcel arrives at its destination, and must be paid by the recipient.
7. Damaged or Faulty Items
7.1 Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible. We will do our best to provide a replacement as soon as possible.
7.2 In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time. Note that you ordered an old toy that can be over 40 years old. All functions are described on our website as are the faults.
8. Proprietary Rights and Licences
8.1 All copyright in the text, graphics and layouts of this website and in all software and software compilations underlying the site is owned by or licensed to Vintagespacetoys.com and BooGO! Internetdiensten B.V.
8.2 You are not permitted, without our prior written consent, other than for personal, non-commercial purposes, to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this website, its material, contents or underlying software.
8.3 When you transmit or post any material to or on our website, you grant to us a non-exclusive, world-wide, perpetual, royalty-free licence under your copyright and other intellectual property rights to use or display or distribute that material in any way without any duty at all to account to you.
9. Trade Mark Information
9.1 “Vintagespacetoys.com”; trade mark used within this website is the property of BooGO! Internetdiensten B.V. and other trade marks used are the property of their respective owners.
9.2 You are not permitted to use any of the above trade marks or any similar signs likely to confuse the public, without our prior written consent.
10. Use and storage of data
10.1 If you have bought something from Vintagespacetoys.com we will have your email address, phone number, address and credit card or paypal details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you.
10.2 We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history. We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site. Our site also uses 'cookies'.
10.3 We may have to disclose some of your information to service suppliers to help complete your order. These parties include TNTl, FedEx and DHL. By placing an order with us you consent to us using the personal information you have given to us.
10.4 We may establish general practices and limits concerning the use of the website and the services we provide, including limits to the size or number of e-mail message you send or the time that message may be stored or posted on our website. We are entitled to delete any material at any time and we will not be liable in any way for deleting or failing to store or post any material which you may transmit to us.
11. Governing Law
The contract between us shall be governed by and interpreted in accordance with Dutch law and the jurisdiction of Dutch courts.
12. Entire agreement
Vintagespacetoys.com is a trading name of BooGO! Internetdiensten B.V. registered in The Netherlands.
Vintagespacetoys.com is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with total confidentiality.
When you place orders or access account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the NL Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access.
If you have any further questions about our credit card security policies, please contact us. Note: If you still have questions about shopping online, but want to enjoy the benefits of shopping at vintagespacetoys.com, call our Customer Services Department on (International +31 13 5119934) to place an order.
What information do we gather and what do we do with it?
When you order products, we will collect your name, contact and billing information, transaction and credit card/paypal or bankwire information. We use this information so that we can contact customers if there is a query with their order, for internal record keeping and for marketing purposes.
The 'help' menu in most web browsers will tell you how you can be informed when you receive a new cookie or how to disable cookies altogether. However, we recommend that you leave cookies turned on as they allow you to access some of the most useful features of vintagespacetoys.com.
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What if you think we have incorrect information, or you would like a copy of the information we hold about you?
You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of 15 Euro will be payable. If you would like a copy of the information held on you, please write to:
Nieuwe Bosscheweg 75
5017 JL Tilburg
If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.